NCB offers a great product as a provider of banking products and services. We have our settlement account through them and they provide an excellent dividend rate (much better than rates we've earned thru prior service parties).
Our Credit Union receives great value from our relationship with NCB. Deposit rates are outstanding and service fees are fair. They have lived up to their promises.
First, we are a league not a credit union. However, how we use our account is not much different than a credit union does. We moved our accounts to NCB due to outsourcing our back office accounting and the outsourced company used them. We have found that they pay much better returns on our overnight deposits. Their service has been good.