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You have to manage the vendor

Customer Service
1
Excellence
1
Strategic Impact
2
Pricing
1
Years as an end user: 
2-3 years
Years of work experience: 
21+ years
Years at current organization: 
5+ years
Seniority level: 
C-Suite
Primary job function: 
Finance/Accounting
Asset size: 
$151-$500 million
We had heard many good thing s regarding Marquis. we were with them for 3 years. Our value of success was very limited. the representatives that were assigned to us did not seem to care how we dealt with our membership. In all of three years they never were able to get there numbers to match with ours. We were Extremely disappointed with Marquis performance.